Mission Statement

TECH-NET Professional Auto Service is committed to serving you, our customer, with professional automotive repair at a reasonable cost with qualified technicians. We use quality CARQUEST Auto Parts, Guaranteed Coast-to-Coast. We stand on sound business principles and uphold high ethical standards. Our goal is to make your automotive repair experience friendly and successful.

Our Code of Ethics

  • Recommend corrective and maintenance services and explain to the customer which of these are required now to correct existing problems and which are for preventive maintenance.
  • Offer customer a price estimate for work to be performed.
  • Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.
  • Make every effort to keep customers informed about appointments and completion deadlines.
  • Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or re-manufactured parts. Replaced parts may be inspected upon request.
  • Furnish or post copies of any warranties covering parts or services. Use quality CARQUEST Auto Parts, guaranteed coast-to-coast.
  • Provide and honor CARQUEST Manufacturer Warranty.
  • Exercise extreme care with the customer's property while it is being serviced.
  • Make every possible effort to fix the customer's vehicle right the "first time".
  • Maintain a system for fair settlement of customer's complaints.
  • Cooperate with established consumer complaint mediation activities.
  • Uphold the high standards of our profession and seek to correct any or all abuses within the automotive industry.
  • To perform high quality repair and service at a fair and just price.
  • To use only proven merchandise of high quality distributed by reputable firms.
  • To employ the best skilled technicians obtainable.
  • To have a sense of personal obligation to each individual customer.
  • To promote good will between motorists and members of the Automotive Service Association.
  • To maintain customer service records.
  • To uphold the integrity of all members of the Automotive Service Association